What’s inside the AHM
The AHM includes the only industry-recognized contract template, the Standard Ground Handling Agreement (SGHA) and the suggested template for Service Level Agreement (SLA).
- Chapter 1 – Passenger handling
- Chapter 2 – Baggage handling
- Chapter 3 – Cargo/mail handling
- Chapter 4 – Aircraft handling and loading
- Chapter 5 – Load control
- Chapter 6 – Management and safety
- Chapter 7 – Aircraft movement control
- Chapter 8 – Ground handling agreements
- Chapter 9 – Airport handling ground support equipment specifications
- Chapter 10 – Environmental specifications for ground handling operations
- Chapter 11 – Ground operations training program
